Google
 
Web rhymeswithright.mu.nu

November 24, 2010

For Those Who Wonder Why I Take The TSA Screening Issue Seriously

Let's remember the treatment my wife and I received two-and-a-half years ago while traveling in Pittsburgh -- before the search methods became even more invasive than today. Here's the report I filed in March, 2008, regarding physical abuse at the hands of TSA agents.

* * *

On Monday, February 25, 2008, my wife and I were returning to Houston after visiting my wife’s hometown, where we were seeing to her mother, who is seriously ill and expected to pass away soon. It was a difficult time.

Because my wife, Paula, uses a wheelchair, we needed to access the private screening lane at approximately 10:00 a.m. As instructed by the TSA staff member at the podium at the head of the line, we placed our personal property on the lower shelf of the metal table so that I could push Paula down to the private screening room and then return to place these items on the x-ray belt. It was important to stay with these items because they included a wallet with approximately $100 in it, a personal laptop computer, a cellular phone, my wife’s purse and a carry-on bag containing a number of collector coins and some jewelry that Paula’s mother wished her to have, as well as both of our medications. We were carrying these latter items in the carry-on bag out of concern that they would disappear from checked baggage.

We first encountered the screener named Monique at this time. She was carrying a number of gray plastic crates to place in position for travelers to use. I told Monique that I did not want these items going through screening without me because of the valuables inside the bag, and that the previous TSA employee had told us that we could place the items there. Monique told us that we could not do so. When I reiterated my first statement, Monique said, "You're going to do it my way" and began to move the items to the x-ray conveyor and push the items through the x-ray without my permission. I was upset because this meant these items would have to sit at the end of the x-ray unattended until I could get my wife to the private screening room and then pass through the line myself.

During this time, Monique passed by Paula’s wheelchair several times, striking her in the back with the gray bins each time she passed. We at first assumed this was an accident but came to believe that this was intentional because of the repeated act of striking her in the back as she passed.

At this point Monique insisted Paula move her wheelchair. It is a motorized wheelchair, but no battery was connected because we considered the difficulty of traveling with them to outweigh the benefits. Paula could not move her wheelchair by herself because of her disability, so I needed to move the wheelchair for her to the screening room. Monique was angered by this, and was upset that my wife could not get out of her way fast enough to suit her or reach the screening room unattended. We were disturbed when we reached the private screening room and discovered it would be Monique who was to conduct Paula’s screening. According to Paula, Monique repeatedly kicked and hit her chair when she asked her to stop because the jarring of the chair caused her great pain due to chronic pain associated with her disability. Paula further states that another female screener was in the room when Monique conducted her screening and became so visibly upset by Monique actions and verbal abuse that the female screener left the room.

After screening was completed, Monique informed Paula that she needed to conduct a bag search on the bag containing the coins, jewelry, and medication. Monique was angry that Paula did not have the key to the small padlock on the bag and continued to be very rude and abrupt. During the search, Monique’s rudeness continued in my presence, and inquired why we were carrying certain of the items. I stated, "Lady I don't know what your problem is," to which Monique responded, "I'm no lady." In reply, I said, "No you're not, but I'm not going to say what I think you are". At that point, Monique aggressively responded "You want to start calling names? You want to start calling names?" Her manner was unprofessional and of such an aggressive, confrontational nature, that I believed Monique was trying to provoke a fight in order to have me arrested. I would also like to state that I do not believe it was her business to ask why we had medication, coins and jewelry in our carry-on luggage.

Monique summoned a man named Ron, and Paula and I indicated that we wanted to file a complaint. Ron started to hand us two sheets of paper, but then gave us only one. The form Paula was given by Ron did not have a place to include our names and contact information, which left us concerned about follow through. Paula completed the form we were given in detail, and I then turned the information in at the podium, though I do not remember the name of the woman to whom it was given. We then headed to the gate for our flight.

After arriving at the gate, I went to one of the magazine stands to get a soda for Paula so that she could take her medication due to the pain caused by Monique’s jarring of the wheelchair and her back. A female TSA employee, who turned out to be the same woman who left the private screening room, approached me. She expressed her concern over the way Paula was treated and was aware that we were not provided with the Customer Service Representative's name and telephone number. She provided us with the Customer Service number and contact information. She stated that she had taken her break and followed us because the treatment we had received was not right, and that Monique constantly treats passengers this way but is never disciplined because someone seems to be either covering for her or afraid to take action, despite the fact that Monique is often rude and or brutal with passengers. She related that there have been past incidents that involved physical altercations with passengers, and no action taken, and she asked us to please follow up on our complaint, which was already our intent. She was quite concerned with having her anonymity concerned, however, because of the lack of action against Monique and fear that she would face retaliation (including possible termination) for assisting us in this way. I view her actions as being in the highest spirit of professionalism and to be commended rather than punished.

I have since been in contact with the Pittsburgh Customer Service Representative, and have initiated a complaint process through her, as well as with my elected representatives in Washington, DC.

* * *

We were fortunate. We eventually did get some redress from the TSA -- though I cannot help but think that their being contacted by the office of my Congressman and both of my US Senators may have made me the squeaky wheel that got me some grease. I can only imagine the sort of treatment that we would receive today, and the attempts by the Obama TSA to justify the physical abuse my wife received as a part of keeping America safe. The Obama Regime and its functionaries running the TSA have demonstrated of late that they are less concerned about counter-terrorism measures and more concerned about flexing their authoritarian muscles, so I doubt that we would have seen any discipline taken against the screener and supervisor who repeatedly violated TSA regulations, federal law, and our rights. The rot in this agency begins at the top -- Pistole, Napolitano, and Obama are directly responsible for the contempt shown for Americans in airports today.





|| Greg, 06:25 PM || Permalink || Comments (3) || Comments || TrackBacks (0) ||

Trackback Information for For Those Who Wonder Why I Take The TSA Screening Issue Seriously

TrackBack URL for this entry: http://blog2.mu.nu/cgi/trackback.cgi/276424
Listed below are links to weblogs that reference 'For Those Who Wonder Why I Take The TSA Screening Issue Seriously'.

Comments on For Those Who Wonder Why I Take The TSA Screening Issue Seriously

Oh, well, Monique probably found a better job with the Texas Teacher Retirement System.

|| Posted by Mack, November 25, 2010 09:22 AM ||

Let me guess; Monique was a minority who's actions had nothing to do with her bias towards you?

|| Posted by GoneWithTheWind, November 25, 2010 10:57 AM ||

Monique was a minority -- and I have no idea what led to her attitude towards me other than her being a bitch with a little bit of power which she decided to use against the wrong couple that day.

|| Posted by Rhymes With Right, November 25, 2010 07:06 PM ||
Post a comment

Remember personal info?


 

 





AnotherMunublogSmall.jpg





Winner - 2014 Fabulous 50 Blog Awards
Winner - 2014 Fabulous 50 Blog Awards

Winner - 2013 Fabulous 50 Blog Awards

Winner - 2012 Fabulous 50 Blog Awards

Winner - 2011 Fabulous 50 Blog Awards

Winner - 2010 Fabulous 50 Blog Awards

Winner - 2009 Fabulous 50 Blog Awards

Posts by Category

Announcements (posts: 13)
Blogging (posts: 187)
Border Issues & Immigration (posts: 421)
deferred (posts: 4)
Education (posts: 685)
Entertainment & Sports (posts: 483)
Guns & Gun Control (posts: 65)
History (posts: 329)
Humor (posts: 88)
Israel/Middle East (posts: 44)
Medical News (posts: 54)
Military (posts: 273)
News (posts: 1570)
Paid Advertising (posts: 234)
Personal (posts: 108)
Politics (posts: 5261)
Race & Racism (posts: 281)
Religion (posts: 819)
Terrorism (posts: 884)
Texas GOP Platform Reform Project (posts: 4)
The Courts (posts: 310)
Watcher's Council (posts: 482)
World Affairs (posts: 345)

Archives

January 2016
December 2015
November 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005
July 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004
August 2004
July 2004
June 2004
December 0000



MuNuviana



Licensing

Creative Commons License
This weblog is licensed under a Creative Commons License.

Powered By

Powered by
Movable Type 2.64
AnotherMunublogSmall.jpg

Administrative Stuff

Email Me
Syndicate this site (XML)

Advertising Disclosure

adpolicy.gif

About Me

NAME: Greg
AGE: 50-ish
SEX: Male
MARITAL STATUS: Married
OCCUPATION: Social Studies Teacher
LOCATION: Seabrook, TX
DISCLAIMER: All posts reflect my views alone, and not the view of my wife, my dogs, my employer, or anyone else. All comments reflect the view of the commenter, and permitting a comment to remain on this site in no way indicates my support for the ideas expressed in the comment.

Search This Site


Support This Site



Recent Entries

Who Is Regan Theiler And Why Was She Allowed To Spend Public Funds On A Sole Source Contract For Her Part-Time Employer?
Not My Idea Of A Stimulating Evening
About Trump's Liberty University Speech
Do Not Place The Secessionist "Texas Independence" Measure On The 2016 Republican Primary Ballot
Conservatives Vs. Liberal On Those Engaged In Violent Political Activity
Tom Mechler Makes His Case Against Moving The 2016 RPT Convention
Jared Woodfill Makes His Case For Moving The 2016 RPT Convention
Questions About Moving The 2016 RPT Convention
Reject The Call To Move 2016 Republican Party Of Texas Convention
It Is Too Bad That Political Parties Cannot Reject Voters Who Seek To Join, Stop Would-Be Candidates Who Want To Run

Blogroll


Watchers Council
  • Ask Marion
  • Bookworm Room
  • The Colossus of Rhodey
  • The Glittering Eye
  • GrEaT sAtAn"S gIrLfRiEnD
  • The Independent Sentinel
  • JoshuaPundit
  • Liberty's Spirit
  • New Zeal
  • Nice Deb
  • The Noisy Room
  • The Razor
  • Rhymes With Right
  • The Right Planet
  • Simply Jews
  • Virginia Right!
  • Watcher Of Weasels

  • Political & Religious Blogs